Housing Disrepair Claims
If your landlord has failed to repair serious issues in your property after being notified, you may be entitled to compensation. We can help you understand your options.
Your landlord's obligations
Under the Landlord and Tenant Act 1985, your landlord is responsible for keeping the structure and exterior of your home in repair, as well as installations for water, gas, electricity, heating, and sanitation.
Damp & mould
Leaks & water damage
Broken heating or hot water
Electrical faults
Pest infestations
Structural problems
Plumbing issues
Unsafe conditions
Evidence you may need
Having evidence strengthens your claim. Here's what can help support your case.
Photographs of the issues
Emails or texts to your landlord
Repair reports or inspection records
Medical reports (if health affected)
Records of damaged belongings
What to expect
What we can help with
- Connect you with a specialist solicitor who can pursue compensation on your behalf
- Help the solicitor press for essential repairs to be completed
- Support you in documenting and evidencing your claim
- Introduce you to a solicitor who can negotiate and submit your claim to the appropriate body
- Guide you through the process from start to finish
What we cannot do
- Guarantee any specific outcome or compensation amount
- Provide legal advice (we are not solicitors)
- Carry out repairs ourselves
- Override court or tribunal decisions
- Act without your informed consent
Possible outcomes
If your claim is successful, possible outcomes may include compensation for the discomfort and inconvenience caused, and/or an order requiring your landlord to carry out repairs. Every case is different, and no specific outcome can be guaranteed.
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